Visa Security Program Tracking System - VSPTS

<p>This procurement provides Operations and Maintenance (O&amp;M)&nbsp;Support&nbsp;Services for the Department of Homeland Security (DHS)&nbsp;/&nbsp;Immigration &amp; Customs Enforcement (ICE)&nbsp;/&nbsp;Homeland Security Investigations (HSI)&nbsp;Visa Security Program&nbsp;(VSP).&nbsp;The VSP&nbsp;requires&nbsp;Information Technology&nbsp;(IT) support to&nbsp;maintain&nbsp;the&nbsp;Visa Security Program Tracking System (VSPTS) Software O&amp;M Support Services.&nbsp;</p>

<p>Tasks Included but not limited to:&nbsp;</p>

<p><strong>Task 1 - Software Maintenance &ndash; Tiered&nbsp; Support</strong></p>

<p><strong>Task 2 - System Support</strong></p>

<p><strong>Task 3 - Configuration Management</strong></p>

<p><strong>Task 4 - Training Support</strong></p>

<p><strong>Task 5 - System Security / ISSO Support</strong></p>

<p><strong>Task 6 &ndash; Queries and Reporting</strong></p>

<p><strong>Task 7 - Support of External Interfaces and Data Imports/Exports</strong></p>

<p><strong>Task 8 - System Enhancements and Maintenance</strong></p>

<p><strong>Task 9 - VSPTS Database Management</strong></p>

<p><strong>Task 13: System Lifecycle Management (SLM) and Deliverables</strong></p>

<p><strong>Task 14: Certification and Accreditation (C&amp;A) Documentation</strong></p>

<p><strong>Task 15: Task Order Management</strong></p>

Point of Contact

• Pamela Rodgers, Contracting Officer — Pamela.A.Rodgers@ice.dhs.gov

View on SAM.gov

https://sam.gov/workspace/contract/opp/e25b8eade1f9433f8e57fc27d7bfc35b/view