DHA Enterprise Referral Care Coordination Center Contract (RC3)

<p><strong>Amended 11/5/2026 to include Performance Based Payment Schedule Transition-In attachment.<br />
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Defense Health Agency Request for Information (RFI) &ndash; Enterprise Referral Care Coordination Center Contract (RC3)</strong></p>

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DHA, Assistant Director for Research, Development, and Acquisition (AD-RDA), Portfolio&nbsp;Acquisition Executive for Medical Services (PAE-MS), Program Management Office for&nbsp;Enterprise Medical Services (PMO-EMS)</p>

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<strong>1. Introduction</strong><br />
The Defense Health Agency (DHA) is requesting questions from Industry to the Draft&nbsp;PWS to assist in clarifying the Government&rsquo;s requirement of the Referral Care&nbsp;Coordination Center Contract (RC3). This RFI is for informational purposes only and&nbsp;does not constitute a solicitation for proposals or bids.</p>

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<strong>2. Background</strong><br />
The Defense Health Agency is conducting market research to identify potential solutions&nbsp;for delivering appointing, referral management, and care coordination at all DHA MTFs.</p>

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<strong>3. Objectives</strong><br />
The primary objective of this RFI is to:<br />
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Obtain Industry Questions and Feedback to the Draft PWS.&nbsp;</p>

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<strong>4. Submission Instructions</strong><br />
Responses to this PWS should be submitted electronically on the provided Draft PWS&nbsp;Comment Microsoft Excel Worksheet format no later than <strong>November 13, 2026, at 1200&nbsp;ET (Noon).</strong> Responses should be sent to <strong>DHA NCR AD SPT CAE Mailbox DHA&nbsp;<br />
Enterprise RC3 Acq dha.ncr.AD-SPT-CAE.mbx.dha-enterprise-rc3-acq@health.mil</strong> with&nbsp;the subject line <strong>&quot;RFI Response &ndash; RC3 PWS FEEDBACK.&quot;</strong></p>

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The only feedback the Government will be providing will be answers to questions&nbsp;received. Questions not related to the PWS will be considered out of scope of the RFI and&nbsp;will not be answered. Documents not responsive to the RFI will not be considered.&nbsp;Vendors are highly discouraged in responding to this RFI with vendor information such&nbsp;as brochures, advertisements, or other generic material.</p>

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<strong>5. Disclaimer</strong><br />
This RFI is issued solely for information and planning purposes and does not constitute a&nbsp;solicitation. Responses to this RFI will not be considered as proposals or offers, nor will&nbsp;they result in a contract. The DHA will not reimburse respondents for any costs incurred&nbsp;in responding to this RFI. Information provided in response to this RFI will be used&nbsp;solely for the purpose of PWS revisions, clarifications, planning, and decision-making.</p>

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<strong>6. Thank you for continued support and interest in this requirement&nbsp;</strong></p>

Point of Contact

• Chelsey Jahn — chelsey.n.jahn.civ@health.mil

View on SAM.gov

https://sam.gov/workspace/contract/opp/6d8b25d85a644d46aca916f0049611a5/view